Yes, you can pick up your apartment keys on move-in day at VLux Stoneridge, 5900 County Road 277 in Melissa. Key pickup starts at 10:00 AM, happens in person during office hours, and the community does not offer contactless move-in.
That means the real question is less about whether pickup is allowed, and more about whether your arrival time, paperwork, and helpers line up with the leasing office schedule. If you are planning a move to County Road 277, it is smart to treat the office hours as the controlling deadline for the day.
What move-in day key pickup actually requires
At VLux Stoneridge, keys are issued directly and in person. The community states that all move-ins must be completed during office hours so paperwork and payments can be finalized before keys are released. For a renter, that matters because even a well-planned truck arrival does not help if the administrative steps are still incomplete.
The stated key pickup time begins at 10:00 AM on move-in day. The posted office hours are Monday through Saturday, 10:00 AM to 5:30 PM, and the office is closed on Sunday. In practical terms, a Sunday move is not a good assumption unless the leasing team has given you explicit instructions in advance, because the public office schedule does not support standard in-person key pickup that day.
The community also says to make sure required move-in documents and payments are completed beforehand to avoid delays. That is an important detail for anyone coordinating movers, utility activation, childcare, pet transport, or time off work. If even one item is still outstanding, your move-in timeline can shift from a morning handoff to a later office visit.
There is also a useful limitation to keep in mind: no contactless move-in is offered. If you were hoping a spouse, roommate, or moving company could start unloading while you collect everything digitally from the road, that is not the process here. You should expect at least one leaseholder or authorized person to handle the in-person handoff directly with the office.
How to plan your arrival on County Road 277
County Road 277 is the property address itself, so the easiest way to avoid move-in friction is to build your day around arriving early enough for office-based check-in, not just arriving at the neighborhood. If your truck, rideshare, or family caravan reaches Melissa before 10:00 AM, you may still need to wait until key pickup opens. If you arrive close to 5:30 PM, you risk compressing the entire handoff into the final part of the office day.
This matters even more if your household has moving variables beyond a simple one-person transfer. Families with children, residents coordinating pet arrival, and roommates coming from different cities often need a predictable handoff window. VLux Stoneridge is pet-friendly, with no breed restrictions, and allows up to two pets per apartment under its pet policy, so households moving with animals may want to collect keys first and then bring pets over once entry is confirmed and the apartment is ready for them.
Parking can affect the first hour of your move as well. The property offers uncovered parking and covered parking, and it notes that guests may park in available spaces, while residents can also ask the office about assigned parking, carports, or garages if available. That does not automatically answer where a large moving truck should stage, so the best practice is to ask the office in advance where movers should park when you come for keys, especially if you expect multiple vehicles.
If your apartment selection affects move-in logistics, ask about that before the date arrives. VLux Stoneridge does not have elevators, which may not matter much for some moves but can change planning if you are bringing heavy furniture or have mobility considerations. If you reserved a home with features such as a private entrance or, in select homes, an EV-friendly garage, confirm exactly where your unit is and how access will work so key pickup and unloading happen in the right order.
What to verify before the day arrives
The most important confirmation is whether everything on your file is complete before move-in morning. Because keys are tied to final paperwork and payment completion, it is reasonable to call ahead and ask whether there is anything still pending, whether all adult occupants need to be present, and whether there is a preferred pickup time within office hours. That is the simplest way to prevent a preventable delay.
You should also verify the exact office schedule for your move-in date, especially around holidays or special events. The publicly posted hours are Monday through Saturday, 10:00 AM to 5:30 PM, but office operations can occasionally vary. A quick same-week check is more reliable than assuming the standard schedule will apply unchanged on your date.
If you are setting up the rest of your home on the same day, use the move-in call to clarify anything tied to access. For example, the community notes that residents are responsible for setting up their own internet and cable service, and AT&T services the property. Utilities are billed separately from rent, and electric service is handled through the community’s listed provider. Confirming what must already be active, versus what can wait until after key pickup, can save time on day one.
Finally, ask one practical question that many renters overlook: where exactly should you go first when you arrive at 5900 County Road 277. On a move-in day, the difference between driving straight to the leasing office versus trying to locate the unit first can save time, reduce stress, and help your movers stay on schedule. If you want the smoothest version of key pickup on move-in day on County Road 277, the best next step is simply to call VLux Stoneridge before your move and confirm your pickup window, any final documents, and where to park when you arrive.
